AI Transformation Leaders: Make AI work for your whole company

AI Transformation Leaders: Make AI work for your whole company

AI Transformation Leaders: Make AI work for your whole company

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Welcome video · 1:07

Welcome video transcript

Welcome to AI Transformation Leaders\. If you're here, you've probably watched an AI pilot stall right after the demo\. The tool worked, people were impressed, and then nothing changed in how the company actually runs\.

This course is about closing that gap\. It's built from leaders who have done it, at their own companies and at Zapier, talking about what made adoption stick, what they measured, and where the company's knowledge lives\.

Because every company gets stuck in a different place, the course is split into themed sections, from why adoption stalls to how you scale the people who build\. You can take them in any order\.

Most lessons are a full conference session, so you hear the whole argument\. Under each one you'll find the moments worth listening for, with timestamps, and a few takeaways you can act on this week\.

And at the end, the course points you to the AI Leaders Lab, a group of leaders doing this same work who compare notes on what's working and what isn't\. Start wherever your company is stuck right now\.

About this course

You have seen it: a pilot that wowed the room and then stalled\. This course is leaders from other companies and from Zapier on what made AI adoption stick, what they measured, and where they put the company's knowledge so people and AI could both use it\.

Who this course is for

People who run AI adoption for a team, a function or a company: operations and enablement leads, function heads and executive sponsors\. You know your own KPIs and budget lines; you do not need to know how a Zap is built\.

What you'll learn

• Explain why personal AI wins stall before they become company results, and what to tell your workforce\.
• Decide where your company's context lives, who owns it and how it stays current\.
• Tell good AI spend from bad, and defend ROI without one number\.
• Choose how your company builds, help people find what to build, and manage agents by adoption\.
• Find your peers in the AI Leaders Lab\.

Most lessons are a full conference session from ZapConnect 2026, so you hear the whole argument\. Under each one you'll find the moments worth listening for, with timestamps, and a few takeaways you can act on this week\. The sections stand alone; start wherever your company is stuck right now\.

Lessons

Welcome to AI Transformation Leaders

• Welcome to AI Transformation Leaders 1:07

Section 1: AI adoption that sticks

• What actually changes when a company adopts AI 15:46
• What makes an AI pilot succeed 0:59

Section 2: The company context layer

• One brain or many: Zapier's blueprint for a company context layer 19:16
• What building a context layer actually looks like at LinkedIn 20:31
• Keep the source of truth alive 4:52

Section 3: Good spend, bad spend

• Good spend, bad spend: what Zapier learned tracking its own AI costs 14:26

Section 4: Scale builders and manage agents

• What it takes to scale the builder mindset 25:40
• Managing agents at scale when nobody has the playbook 19:37
• Help people find what to build 1:08

Finish

• Learn with other leaders 5:21
• Check your understanding 4 questions
• Course complete certificate

Start the course

Zapier Academy courses are free\. You sign in with your Zapier account \(a free one is fine\) so your progress is saved and your certificate has your name on it\. The course ends with an invitation to the AI Leaders Lab\.